Hello, I have been using org.signal.Signal for about a year now. It has worked great with no issues until now. Today I clicked the app to open it, and nothing happend, so I tried from the console:
$ flatpak run org.signal.Signal
error: Not allowed to query parental controls data for user 1000
I am not sure why or where this error came from, so I just tried reinstalling the app, which when I try to add it back now results in:
Failed to install org.signal.Signal: Error deploying: Not allowed to query parental controls data for user 1000
Can anyone point me in the right direction on how to troubleshoot something like this?
Thanks.
I am facing the same problem, on Fedora 37.
Some apps (OBS Studio, Obsidian, Chrome, Kotatogram Desktop) were working, but others (Brave, Flatseal) stopped working.
So I decided to: Uninstall all the apps → Uninstall flatpak using dnf → Reinstall flatpak and add flathub remote → Try installing Google Chrome from flathub
And now other apps also fail installing with the same error.
Okay so I managed to fix it somehow:
NOTE: Do this only if you know what you are doing!
-
Uninstall all apps using flatpak uninstall
-
Uninstall flatpak using your package manager:
- Fedora:
sudo dnf remove flatpak
- Ubuntu:
sudo apt purge flatpak
-
Remove flatpak folders from /
# Cache
sudo rm /var/tmp/flatpak-cache* -rf
sudo rm /var/cache/swcatalog/cache/*flatpak* -rf
rm ~/.cache/flatpak -rf
# System files for flatpak
sudo rm /run/user/1000/.flatpak* -rf
sudo rm /var/lib/flatpak -rf
# flatpak (user)
rm ~/.local/share/flatpak -rf
rm ~/.var/app -rf
-
Reboot your system
-
Install flatpak:
- Fedora:
sudo dnf install flatpak
- Ubuntu:
sudo apt install flatpak
-
Done! Now add flathub remote and try installing something.
