Hi there,
NordPass Password Manager ver 5.19.2 shuts down itself after 1-2 minutes.
Would you repair/rebuild the app, please?
I’ve just installed it here, and it doesn’t appear to shutdown. But I’m just waiting on the login screen.
Did you run flatpak repair locally? Do you have a log file?
Hi razzeee,
I’ve tried uninstalling and reinstalling NordPass several times using Flatpak, but the issue persists. The app continues to shut down, even from the login screen.
Here are the relevant log entries I found:
[2024-07-29 20:06:19.462] [info] Starting app: Version: 5.19.2; OS: linux x64 6.5.0-45-generic; args:
[2024-07-29 20:06:19.470] [error] linux autostart enable: Error: ENOENT: no such file or directory, open ‘undefined/meta/gui/nordpass.desktop’
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:1509320
at BN (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:1509538)
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3503221
at Generator.next ()
at r (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3497579)
[2024-07-29 20:06:19.472] [info] BgAppClient:sendMessage: id: 1, APP/LOGIN
[2024-07-29 20:06:19.491] [error] getKeytarValue: SyntaxError: Unexpected token ‘}’, …“visioning”},{“startD”… is not valid JSON
at JSON.parse ()
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3501930
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3502013
at Generator.next ()
at r (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3180186)
[2024-07-29 20:06:19.493] [error] getKeytarValue: SyntaxError: Unexpected token ‘}’, …“visioning”},{“startD”… is not valid JSON
at JSON.parse ()
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3501930
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3502013
at Generator.next ()
at r (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3180186)
[2024-07-29 20:06:19.771] [info] BgAppClient:handleMessage: received message with id: 1, APP/LOGIN
[2024-07-29 20:06:19.772] [info] BgAppClient:handleNotification: received notification ONLINE/STATUS_CHANGE
[2024-07-29 20:06:19.772] [info] handleNotification: online
[2024-07-29 20:06:19.773] [info] BgAppMessagesHandler: listening for notifications from the background app ENABLED
[2024-07-29 20:06:19.778] [info] BgAppClient:sendMessage: id: 2, ACCOUNT/LIST
[2024-07-29 20:06:19.779] [info] BgAppClient:sendMessage: id: 3, ACCOUNT/LIST
[2024-07-29 20:06:19.780] [info] setAppState: READY
[2024-07-29 20:06:19.782] [info] autoLock:onInitAutoLock: initiated
[2024-07-29 20:06:19.818] [info] BgAppClient:handleMessage: received message with id: 2, ACCOUNT/LIST
[2024-07-29 20:06:19.819] [info] BgAppClient:handleMessage: received message with id: 3, ACCOUNT/LIST
[2024-07-29 20:06:19.820] [info] BgAppClient:handleNotification: received notification ONLINE/STATUS_CHANGE
[2024-07-29 20:06:19.820] [info] handleNotification: online
[2024-07-29 20:06:19.922] [info] internalMessenger:handleMessage: GET_PATH
[2024-07-29 20:06:20.083] [info] App:appState: READY
[2024-07-29 20:06:20.092] [info] internalMessenger:handleMessage: GET_CURRENT_WINDOW_ID
[2024-07-29 20:06:20.097] [info] internalMessenger:handleMessage: GET_VERSION
My log looks different, I only get the first error.
Did you change the permissions?
I haven’t change anything, just an ordinary installation.
I would try flatpak repair and maybe a deinstall with removal of the data gnome software asks you that on uninstall