NordPass Password Manager Shuts Down After 1 Minute

Jul 28, 2024
N
#1

Hi there,

NordPass Password Manager ver 5.19.2 shuts down itself after 1-2 minutes.

Would you repair/rebuild the app, please?

R
#2

I’ve just installed it here, and it doesn’t appear to shutdown. But I’m just waiting on the login screen.

Did you run flatpak repair locally? Do you have a log file?

1 reply
N
#3
Replying to #2

Hi razzeee,

I’ve tried uninstalling and reinstalling NordPass several times using Flatpak, but the issue persists. The app continues to shut down, even from the login screen.

Here are the relevant log entries I found:

[2024-07-29 20:06:19.462] [info] Starting app: Version: 5.19.2; OS: linux x64 6.5.0-45-generic; args:
[2024-07-29 20:06:19.470] [error] linux autostart enable: Error: ENOENT: no such file or directory, open ‘undefined/meta/gui/nordpass.desktop’
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:1509320
at BN (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:1509538)
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3503221
at Generator.next ()
at r (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3497579)
[2024-07-29 20:06:19.472] [info] BgAppClient:sendMessage: id: 1, APP/LOGIN
[2024-07-29 20:06:19.491] [error] getKeytarValue: SyntaxError: Unexpected token ‘}’, …“visioning”},{“startD”… is not valid JSON
at JSON.parse ()
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3501930
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3502013
at Generator.next ()
at r (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3180186)
[2024-07-29 20:06:19.493] [error] getKeytarValue: SyntaxError: Unexpected token ‘}’, …“visioning”},{“startD”… is not valid JSON
at JSON.parse ()
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3501930
at /app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3502013
at Generator.next ()
at r (/app/extra/nordpass/resources/app.asar/dist/desktop/main/main.js:1:3180186)
[2024-07-29 20:06:19.771] [info] BgAppClient:handleMessage: received message with id: 1, APP/LOGIN
[2024-07-29 20:06:19.772] [info] BgAppClient:handleNotification: received notification ONLINE/STATUS_CHANGE
[2024-07-29 20:06:19.772] [info] handleNotification: online
[2024-07-29 20:06:19.773] [info] BgAppMessagesHandler: listening for notifications from the background app ENABLED
[2024-07-29 20:06:19.778] [info] BgAppClient:sendMessage: id: 2, ACCOUNT/LIST
[2024-07-29 20:06:19.779] [info] BgAppClient:sendMessage: id: 3, ACCOUNT/LIST
[2024-07-29 20:06:19.780] [info] setAppState: READY
[2024-07-29 20:06:19.782] [info] autoLock:onInitAutoLock: initiated
[2024-07-29 20:06:19.818] [info] BgAppClient:handleMessage: received message with id: 2, ACCOUNT/LIST
[2024-07-29 20:06:19.819] [info] BgAppClient:handleMessage: received message with id: 3, ACCOUNT/LIST
[2024-07-29 20:06:19.820] [info] BgAppClient:handleNotification: received notification ONLINE/STATUS_CHANGE
[2024-07-29 20:06:19.820] [info] handleNotification: online
[2024-07-29 20:06:19.922] [info] internalMessenger:handleMessage: GET_PATH
[2024-07-29 20:06:20.083] [info] App:appState: READY
[2024-07-29 20:06:20.092] [info] internalMessenger:handleMessage: GET_CURRENT_WINDOW_ID
[2024-07-29 20:06:20.097] [info] internalMessenger:handleMessage: GET_VERSION

R
#4

My log looks different, I only get the first error.

Did you change the permissions?

1 reply
N
#5
Replying to #4

I haven’t change anything, just an ordinary installation.

1 reply
R
#6
Replying to #5

I would try flatpak repair and maybe a deinstall with removal of the data gnome software asks you that on uninstall