Request Review: how to provide context?

Our app was recently added to the Flathub App Store. What a great process!

I have a question about failed check when I look at my app while logged into the website. It fails on:

  1. App Name > Shorter than 20 characters (over by one character)
  2. Summary > Shorter than 35 characters (over by 35 characters)

Our product name can’t really be made shorter. It has been the product name for 10 years and that is what it is known by in the industry where we work.

For the summary, there is plenty of room for 70 characters on the website and in the Software app on Ubuntu. Is it more limited in integrations on other distributions?

I see a button for request review. But there is no place to explain why we have gone over on these lengths.

One of the failing checks that we fixed was missing brand colors. But I don’t see those branding colors being used on flathub.org or the Software app on Ubuntu.

Any help would be appreciated.

Chris

@tbernard can you help here

There’s not much we can do about string lengths, those checks are automatic.

As for the summary, IIRC the main reason for the max length is that it’s shown on app cards where space is very constrained. It’s also shown at large sizes on the detail pages, so it looks weird when it’s too long.

The brand colors are currently only used on featured banners, but we might use them in more places later on.

Since these are development tools, it should get an exception for the app name length check. There’s not much to do there.

Maybe you can shed a few words from the summary: Create Scripture mobile apps and mention the rest in description.

I can simplify the summary to Build apps with Scripture and audio.

If I follow the instructions at Ubuntu Flathub Setup | Flathub and launch the Software app (not the Ubuntu Software … very confusing), it only shows the summary and not the description. Do you know why that is?

@tbernard mentioned:

the main reason for the max length is that it’s shown on app cards where space is very constrained. It’s also shown at large sizes on the detail pages, so it looks weird when it’s too long.

Where do these app cards show up?

Thanks for the help!

Chris

In opengraph tags (whenever you share the link) See OpenGraph - Preview Social Media Share and Generate Metatags - OpenGraph and on the front page banners.

I have updated the summary for both org.sil.scripture-app-builder and org.sil.dictionary-app-builder and they are in review.

They are used on the website, if you are featured on the home page. Or for your social card, when the app gets shared on websites, like here.

I also want to reiterate, that the data check is just the cherry on top, there is nothing wrong with an app failing it.